.SECRET #16: CONFUSING WITH ACTIVITY WITH ACHIEVEMENT

Do you ever get frustrated with losing customers?

Today, Russell talks about a counter-intuitive secret to customer retention. A lot of marketing podcasts talk about how to get traffic, but they almost never talk about this:

  • Why customers leave Clickfunnels
  • How a dispute with Russell’s UI designer led to an interesting realization
  • Why you WANT your customers to mistake activity for accomplishment

So listen in to discover the counter-intuitive secret to growing your company.